You can delete your Globy account in the app. If you cannot access the app, you can request deletion by email.
Request deletion by email
Send your request from the email address you use for Globy. Include your Globy account email and profile name so we can find the account.
Request account deletion · [email protected]
You do not need to install Globy or sign in to send this request. Do not send a password or a sign-in link. We may ask you to confirm account ownership before we process the request. We will confirm completion by email.
Delete your account in the app
- Open Globy and sign in.
- Open Profile, then Settings.
- Select Delete Account and complete the confirmation steps.
Account data included in deletion
Your request covers your Globy account and associated data:
- Sign-in account, profile details, and profile photo.
- Created activities and activity participation records.
- Chat messages and uploaded chat photos.
- Verification submissions and photos.
- XP, levels, badges, challenge progress, and notification registration.
These account records are removed when account deletion is completed. They do not have an additional retention period after deletion. If information must be retained for a legal, security, or fraud-prevention reason, it is retained only for as long as that reason requires. See our Privacy Policy.
If you want to request deletion of specific data while keeping your account, email the same address and describe the data you want removed.
Globy Plus subscriptions
Deleting your Globy account does not cancel a store subscription. Manage or cancel Globy Plus in Google Play or your Apple account settings. Store and payment providers may retain purchase records under their own policies.